MIDVI Health Financial Policy

Effective Date: January 1, 2027 

Thank you for choosing MIDVI Health. Our membership model is designed to provide transparent pricing and personalized primary care without billing insurance. Please review the following financial policies before enrolling.

Membership Fees

MIDVI Health provides comprehensive primary care through a monthly membership.

Current membership fees are posted on our website and are subject to change with advance notice.

Membership fees are billed automatically each month using the payment method on file. Memberships generally renew automatically until canceled in accordance with our cancellation policy. 

One-Time Enrollment Fee

A one-time $150 enrollment fee is due when joining the practice.

This fee covers:

  • Practice enrollment

  • Review of your medical history

  • Medical record requests and review

  • Initial chart preparation

  • Care planning before your first comprehensive visit

The enrollment fee is non-refundable once the onboarding process has begun.

Payment

A valid credit or debit card must be kept on file.

Membership fees are automatically charged on your monthly billing date.

If a payment cannot be processed, we will notify you and ask that the balance be resolved promptly. Continued non-payment may result in suspension or termination of membership. 

What's Included

Your membership includes the services described on our Membership page, including office visits, virtual visits when appropriate, secure communication, preventive care, chronic disease management, and care coordination.

Services Not Included

Membership fees do not include:

  • Laboratory testing

  • Imaging studies

  • Prescription medications

  • Specialist care

  • Hospital services

  • Emergency department care

  • Procedures performed outside MIDVI Health

Whenever possible, MIDVI Health will help patients obtain laboratory testing and imaging at transparent, discounted cash prices.

Insurance

MIDVI Health does not bill insurance for membership fees or covered services.

Your membership is not health insurance and does not replace major medical insurance. We strongly recommend maintaining health insurance to cover hospitalization, surgery, emergency care, specialist services, and other healthcare needs outside the scope of your membership. 

Appointment Cancellations

We kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule an appointment.

Repeated missed appointments or late cancellations may affect your ability to schedule future appointments.

Membership Cancellation

Membership may be canceled at any time by providing 30 days' written notice.

Membership fees remain due during the notice period. Removing a payment method or disputing charges does not constitute cancellation. Outstanding balances must be paid before your membership is closed. A 30-day written notice is a common approach among membership-based primary care practices. 

Refund Policy

Membership fees are generally non-refundable once billed.

The enrollment fee is non-refundable after onboarding has begun.

Exceptions may be considered at the sole discretion of MIDVI Health.

Returned or Declined Payments

Patients are responsible for any fees resulting from declined or returned payments.

Membership benefits may be temporarily suspended until payment has been received.

Changes to Fees

MIDVI Health reserves the right to modify membership fees or this Financial Policy. Patients will receive advance notice before any changes take effect.

Questions

If you have questions about this Financial Policy, please contact:

MIDVI Health
Madison, Wisconsin

Email: billing@midvihealth.com

Phone: (608) XXX-XXXX